Best practices and innovations
The Astana Civil Service Hub, following its mission and aiming to support the governments of the participating countries and contribute to a regional and global partnership, has launched the platform Virtual Alliance of practitioners to exchange knowledge, best practices and apply innovative solutions to respond to COVID-19.
Considering the global impact of the pandemic on the public, economic and other sectors, as well as emerging new challenges, technologies and reforms, the virtual platform expands the scale of activities, aiming to present current best practices & innovations in various fields of participating countries, institutional partners, experts, and practitioners.
All collected materials serve as a catalyst for learning lessons, finding “best fit” solutions, creating unique solutions and capacity building.
Experience of Kazakhstan: «IT solutions in Health field to reduce the spread of pandemic coronavirus»
Kazakhstan
Brief description
The material was provided by the Zerde National Infocommunication Holding JSC, which is a peer of the P2P Learning Alliance on e-Government Development. This document gives information on IT solutions in health field to reduce the spread of coronavirus, including online learning, telecentre, electronic questionnaire and various applications and online services.
Experience of Kazakhstan: “Distance learning in Kazakhstan under quarantine”
Kazakhstan
Brief description
The material was provided by the Zerde National Infocommunication Holding JSC. It describes measures undertaken in distance learning in Kazakhstan and useful educational resources in face of quarantine.
Experience of Kazakhstan: «E-government in Kazakhstan during the COVID-19 pandemic»
Kazakhstan
Brief description
Information was provided by the Zerde National Infocommunication Holding JSC, Kazakhstan. This document describes measures taken by the Government in the sector of e-Government during the COVID-19 pandemic in order to reduce social contacts and allow to receive all services via online.
Korean experience: “Korean experience in tackling COVID-19: Health, Quarantine and Economic Measures”
Republic of Korea
Brief description
Case study was developed by the Government of Republic of Korea. It describes measures taken by the Republic of Korea in health, quarantine, economic and financial to fight against COVID-19
Korean experience: «How Korea responded to a pandemic using ICT. Flattening the curve on COVID-19»
Republic of Korea
Brief description
Case study was developed by the Government of Republic of Korea. It presents response of Korea to a pandemic using ICT in social distancing, with speedy tests of COVID-19 and tracing, treatment to flatten the curve.
Korean experience: «Overcoming Challenges amid COVID-19 with a focus on Civil Service Personnel Management in the Republic of Korea»
Republic of Korea
Brief description
The case study was developed by the Ministry of Personnel Management of the Republic of Korea. It describes steps taken to overcome challenges amid COVID-19 with a focus on Civil Service Personnel Management in the Republic of Korea, including enhanced service management code, streamlined recruitment process and postponement of public service examinations, expanded online education and training.
